Support

Typical reply time: within 1 business day

Stuck on something?

Send us a note and a real person will get back to you. Whether it's a billing question, a state handbook that needs updating, or a bug in the drive log — we read every message.

Before you write, a few quick answers that solve most questions:

I paid but the app still says locked.

Open Settings → tap "Restore Purchases." Your $4.99 unlock is tied to your Apple ID and restores instantly on any device.

How do I export my behind-the-wheel hours?

Go to Drives → tap the share icon → "Export PDF." It produces a clean log of your hours, formatted for your state's DMV.

My state's questions look out of date.

Tell us which state below and we'll review it. Handbook updates ship free to everyone — no extra charge, ever.

Can I get a refund?

Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com. If something's wrong with the app, message us first — we'd rather fix it.

Send us a message

We'll reply to the email you give us below.

Name *

Please enter your name.

Email *

Please enter a valid email address.

What's it about?

Message *

Please add a little more detail (10+ characters).

Prefer email? Write us at support@axel.app. We never share your details — see our privacy policy.

Message sent.

Thanks for reaching out — we'll get back to you at the email you provided, usually within one business day.